Kaodim Group’s Malaysia Vendor Engagement Team recently held a vendor town hall for our vendors in the air conditioning field. The purpose of this vendor engagement town hall is to help educate our new and existing vendors to fully utilise Kaodim’s platform to help them to increase their business opportunities.
The town hall started with Ying Keng and Wye Chuan announcing the incentive plans for the quarter. Wye Chuan explained that in order to qualify for the incentive programs, vendors are encouraged to use KaodimPay when finishing a job request so that they will qualify for the incentives. He also gave a small tutorial on how to use KaodimPay for vendors that are not aware or familiar with the feature so that they are also able to take part in the program
The newest addition to the team Yik Ken explains that in order to fully utilise the platform. A vendor must build a profile that looks professional, by including pictures of their work and team and a short description of their company.
For the next segment of the town hall, Jun Hao explains the importance of sending a professional message with a quotation to the customers. By sending a professional message, it will increase the likelihood of the customers selecting the vendor.
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